Shipping and Returns

International shipping costs are additional and calculated at the time of purchase. Customers are responsible for all duties, taxes, or any other fees incurred when shipment arrives. Customers are responsible for all shipping charges on returns or exchanges.

Belgium:

Orders below €100 – Belgian Post Standard (2-3 Days) – €6.00 shipping

Orders above €100 – Belgian Post Standard (2-3 Days) – Free Shipping

Europe:

Orders below €200 – DHL/UPS Standard (3-7 Days) – €15.00 shipping

Orders above €200 – DHL/UPS Standard (3-7 Days) – Free Shipping

USA and Canada:

Orders below €350 – DHL/UPS Standard (3-7 Days) – €30.00 shipping

Orders above €350 – DHL/UPS Standard (3-7 Days) – Free Shipping

If your country is not listed above, please email us at info@atelierdecorium.com for shipping charges. 

 

RETURNS

You may return any full-price Atelier de Corium item within 14 days of the date you receive your order. Returns need to be new, unused, in a saleable condition in their original packaging with all the labels, and tags. You need to contact Atelier de Corium for a return authorisation. All sales of monogrammed, personalised, or bespoke items, including exotic pieces, are final. At our sole discretion, Atelier de Corium reserves the right to refuse the return or exchange of any merchandise that does not meet the requirements set forth under the terms and conditions of the Returns & Exchanges section. Please note that unless the return is the result of an error on our part, the original shipping charges incurred at the time of purchase are non-refundable.

Please securely pack merchandise to be returned or exchanged in its original shipping box and packing materials. Completely fill out the return form and clearly affix the shipping label to your package. Returns or exchanges received without properly completed documentation will be refused.

If you have any questions about an exchange or return, please contact us at info@atelierdecorium.com

 

REFUNDS

Returns are typically processed within 10-14 business days of merchandise receipt. A confirmation email will be sent to you upon our receipt of the item(s). Refunds are issued in the same form of payment used for the original purchase. You may return any full-price item for refund within 14 

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